Will It Last?

I like what I see happening around me. For too long, too many of us in brand marketing have been focusing on the moment. The economic downturn has tamed that. Today customers are demanding programs that stimulate sales and build relationships that last. Impact is great, they… learn more >

Event Staff Training

You’ve invested in exhibit space, sponsorships and marketing. You’re perfectly positioned to stand out on the show floor. What about your event staff? Do they understand your show objectives and their role in achieving those objectives? Do they know the criteria for a qualified opportunity? Do… learn more >

A More Networked New Year

I’ve learned how to manage New Year Resolutions. I don’t make too many. I don’t try to change all at once, instead taking lots of baby steps. I track my progress and I reward success. This year I’m also building in accountability. I’m publishing my… learn more >

Service Trends in Events

Outrageous practices perpetrated by event venues. Quality reductions to disguise cost cutting. Hidden contract fees. The sorry state of the hospitality industry. I’ve had an interesting two days of online browsing. All my online groups seem to be ranting about the same topic – declining service… learn more >

My Christmas Wish For The Event Industry

Only two days to go before Santa’s big ride. Here’s my two point wish list for the events industry. Embrace Virtual Events. The convenience, flexibility, cost savings and environmental benefits of virtual platforms offer tremendous potential for battered corporate event portfolios. Virtual events and live… learn more >

Doing More with Less

Do more with less. That’s a phrase we’ve all heard frequently over the past eighteen months. The message is clear enough and even sounds vaguely positive. Yet whenever I hear those words I feel as though I’ve just been condemned to prison. Until recently. Last week… learn more >

Measurement

Skillful measurement does more than validate your success. Well-planned evaluation strategies reveal unexpected opportunities and identify unrealized potential. Consider pre- and post-event surveys to capture valuable benchmarking data. Use conference and session evaluations to fuel a process of continual improvement. Employ trade show booth audits and… learn more >

ROI

My hair curls when people talk about measuring ROI. Most event professionals know that acronym stands for Return on Investment. Even so, they use it to refer to everything from polls and surveys to return on objectives studies to unique evaluations like Customer Relationship Value.… learn more >